Logistic Officer

Logistic Officer
Our client is a prominent company in the heavy machinery industry. (located near a BTS station)

Key Responsibilities:

1. Manage the entire administrative process related to sales, transportation, and customs clearance.
2. Oversee sales order processing, including:
   • Inputting and validating orders in the ERP system and SOR website module.
   • Ensuring compliance with company pricing policies.
   • Coordinating with forwarders, factories, and customers to arrange pick-ups and prepare necessary transport and customs documentation.
   • Negotiating and selecting carriers to meet deadlines efficiently.
3. Supervise customer relationship management by:
   • Ensuring accurate data registration.
   • Handling disputes, complaints, and customer inquiries promptly.
4. Process and validate invoices in the ERP system and monitor customer payments in collaboration with the accounting team.
5. Prepare and generate shipping documents as per country-specific requirements, including packing lists, commercial invoices, bills of lading, and certificates of origin.
6. Oversee purchase orders and manage external service providers.
7. Track and monitor shipment routing, ensuring accurate and timely updates.
8. Record and report monthly metrics, such as backlog, ETA/ETD, and shipped unit details, in cooperation with the Finance Team.
9. Arrange and coordinate the return process for failed units when necessary.
10. Support team members in skill development and provide relevant training.

Qualifications and Requirements:

1. Bachelor's degree or higher in any field.
2. 3-5 years of relevant experience in a similar role.
3. Excellent communication skills in English, both written and verbal.
4. Strong organizational and multitasking abilities.
5. Advanced proficiency in MRP systems, particularly for order entry and invoicing.
6. Expert-level proficiency in Microsoft Office (Outlook, Excel, Access, Word, PowerPoint) and Adobe Acrobat.
7. Experience in Heavy Machine, Full Container Load is an advantage.

Additional Advantages:

1. Self-driven ability to learn and acquire skills independently.
2. Familiarity with flowcharts and logical formulas.
3. Basic knowledge of standard accounting practices.
4. Strong understanding of global transportation processes and relevant terminology.