6 months ago -

Building a People-First Strategy for AI-Powered Workforce Productivity

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The latest ManpowerGroup Global Insights Vertical Report is now available, and ready for circulation. This report highlights the IT World of Work 2024 Outlook, and examines eight key global trends driving IT innovation and the impact they will have on the future of work.

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Executive Summary:

  • More than half (52%) of large global enterprises with over 5,000 employees are currently using AI. Adoption is lower among smaller businesses.

  • Employers believe AI will have a positive impact on business performance, employee training, recruiting, onboarding, engagement, and diversity.

  • By 2030, AI will evolve from task-specific applications to interconnected agents with more responsibilities, though adoption depends on the workforce and regulatory environment.

  • To build a people-first AI strategy, organizations should choose appropriate implementations, consider their existing tech stack, redesign jobs based on talent, and scale upskilling/reskilling.

The Near Future:

  • The AI market is growing rapidly, with generative AI alone reaching nearly $45 billion in 2023.

  • 33% of non-users plan to implement AI tools in the next 3 years, increasing global adoption to 81% by 2027.

  • Optimism about AI's impact varies by region and seniority, with frontline workers in Europe being less enthusiastic.

  • Key AI adoption challenges include costs, workforce skills gaps, and regulatory/privacy concerns.

2030 Outlook:

  • AI will enable the democratization of authority, objective performance analysis, customized skill-building, rapid team assembly, and autonomous AI assistants.

  • Adoption will depend on the tech-savvy younger workforce and the evolving regulatory environment around AI.

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