Responsibilities:
- To achieve sales budget and acceptable gross profit and sales in areas not necessarily budgeted for, obtain and penetrate customer product list for opportunities and new markets
- Initiate, monitor and manage market intelligence - competitors pricing and activities, market trends and demands
- Seek out and participate in major customer tenders and determine which products constitute highest usage
- Attend and exhibit trades shows and provide site reports
- Negotiate Key Customers and Agent Trading Terms and Rebates
- Resolve escalated customer conflicts & issues that arise across any and all department to ensure customer has a positive experience & has 1 point of call who can co-ordinate a response to their question that may involve multiple company departments
- Supply information on new technologies with regular customer visits and introduce new products in line with R&D projects and to support internal feasibility meetings
- Maintain strong written and verbal communication and negotiation skills both internally and externally
- Maintain open lines of communication while working effectively in a team environment
- Maintain positive customer relationships through professional presentation and attitude
- Complete Start Up, Product Data and Customer Meeting Notes
- Review and action monthly reports -GP, Nil and Keep stock, End of Life and Partial Part Set Up, Age debtors or other reports when required
- Stock management: ICS forecasting and reports, Customer forecasting, stock optimization & reduction activities, stocking policies
- Continually look for ways to reduce waste, maintain 5S policy & support continuous improvement
- Target sales within the following market segments: Aftermarket, Genuine Accessory & first Tier suppliers of Genuine accessories
- Target sales mainly within Thailand domestic market, but also within greater ASEAN market
- Establish sound communication channels and working relationships with customers
- Generate new business as well as maintain existing client accounts
- Acquire brief from customers outlining requirements
- Identify solutions in line with customers' requests and specifications
- Assist to co-ordinate/project management customer opportunities to ensure we deliver inline with customer expectations
- Produce customer quotations ensuring products meet the company's financial targets and KPI's
- Creates new product presentations to support product/company promotion
- Make high level presentations to customers on products and capabilities
- Formulate pricing options based on target price and estimated market value
- Assist in the design and development of products that meet customer requirements
- Establish and ensure all engineering standards and quality control methods are applied
- Assist with all internal and external customer enquiries
- General administration duties as deemed by Management
Qualifications:
- Bachelor or higher in Business Administration, Marketing, Industrial Engineer, Engineering or any related fields.
- At least 7 years' experience in Sales/Marketing in Automotive industry, Good networking, customer service support and business development capabilities.
- Flexible able to work as part of an extended team
- Prepared to travel as required
- Detailed knowledge of Lumen processes
- Medium level computer skills
- Well presented, articulate organized
- Comfortable making high level presentation to customers
- Good interpersonal skills
- Good command of spoken, written and listening in English
- Prepared to consider other points of view
- Technically competent, but not necessarily formally qualified
*Strong reporting skills Customer focused, whilst always keeping company interests in the forefront
Qualified candidates please contact K. Patsakorn 081-104-8993 Mon-Fri
