Responsibilities:z
Strategic Planning and Management

Develop strategic operational directions for the Zipcode department, growth, and long-term profitability.
Track and evaluate key performance indicators (KPIs) to guide decision-making and ensure alignment with company objectives.

Operations Management

Oversee the day-to-day operations of Zipcode, ensuring all projects are delivered on time, within budget, and to the highest quality standards.
Enforce best practices for operational procedures, ensuring adherence to company policies and regulatory standards.

Project Management

Lead and manage the project management team, ensuring seamless coordination across all departments involved in real estate development.
Create comprehensive project plans, including timelines, budgets, and resource allocation, to ensure successful project execution.

Process Improvement

Continuously evaluate and enhance operational workflows to maximize efficiency, reduce costs, and improve overall quality.
Work closely with various departments to ensure seamless integration of process improvements across the organization.

Financial Management

Set annual operational targets and budget forecasts in collaboration with the management team.
Manage the operations budget, allocating resources effectively to maximize impact and achieve objectives.
Oversee operational data analysis and manage Profit and Loss (P&L) statements for properties.

Compliance and Risk Management

Ensure that the organization complies with all relevant laws, regulations, and industry standards.
Implement risk management strategies to mitigate potential operational disruptions and legal issues.

People Management

Lead and manage a team of operation professionals, providing guidance, coaching, and support to ensure operation goals are met.
Foster a positive and collaborative work environment that aligns with Zipcode's values and culture.
Implement training programs that enhance the team's capabilities and support professional growth.
Drive people strategies focused on recruiting, developing, and retaining top talent.

Qualifications:

Bachelor's degree or higher in Business Administration, Operations Management, Real estate or related fields.
10+ years of experiences in a senior operational management role, preferably in a similar industry.
Proven track record of successfully managing large-scale real estate projects from concept to completion.
Excellent strategic thinking and problem-solving abilities, with a focus on innovation and efficiency.
Excellent leadership, communication, and interpersonal skills.
Self-driven, ability to work independently and manage the productivity.
Ability to analyze data, identify trends, and make informed decisions.
Strong problem-solving skills and the ability to work under pressure.
Proficiency in relevant software and tools for operations management and financial analysis.
Positive attitude, enthusiasm, and a passion for delivering exceptional customer service.
Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.