Customer Service Agent - English speaking (Welcome new grads)

Location Thailand
Discipline Hospitality
Job reference BBBH51203_1727678200
Salary Up to THB22000.00 per month
Job startdate 28/10/2024
Consultant email [email protected]

Shift: Rotation (9.00-18.00/ 12.00- 21.00)

Working days: 5 days/week (days off not be weekends)
Location: Bhiraj tower, BTS Bangna

Job Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer issues and ensure customer satisfaction.
  • Demonstrate a professional and friendly attitude when interacting with customers.
  • Maintain up-to-date knowledge of products and services.
  • Provide accurate information and advice to customers.
  • Assist customers with placing orders and processing returns.
  • Monitor customer feedback and provide feedback to management.
  • Develop and maintain strong relationships with customers.

Qualification/ Specification

  • Bachelor's degree in any related field
  • New graduates are welcome
  • Able to communicate in English
  • Multiple Skills (Voice and Non - Voice)
  • Able to work in Shift Rotation (5 days) (On-site)