Export Finished Products Operation Manager

Location Thailand
Discipline Manufacturing Industrial
Job reference BBBH51444_1728960241
Salary THB100000.00 - THB150000.00 per annum
Job startdate ASAP
Consultant email [email protected]

Export Finished Products Operation Manager
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MISSION

  • Manage and develop the team in order to achieve the results related to the team's mission
  • Drive operations and performance by engaging employees towards the achievement of the entity's objectives and customer satisfaction



KEY EXPECTED ACHIEVEMENTS
For a given Customer-to-Cash perimeter,
Managing and developing team:

  • Creates an environment, with pairs, that encourages empowerment, collaboration and autonomy for direct team and among teams
  • Guides the team to set objectives, aligned with the objectives of the entity.
  • Ensures that the team have the adequate and suitable resources to complete its activities
  • Manages priorities and guides the team to balance the workload according to the defined priorities
  • Develops and supports direct reports' career plans and learning opportunities
  • Provides regular and timely feedback to direct reports'
  • Manages the staffing movements taking into account the expectations of employees, the needs of the team and the entity
  • Applies company policies and procedures in managing direct reports.
  • Facilitates change at team level.



Driving operations and performance :

  • Helps team members understand the broader vision and guides the team towards results achievement
  • Ensures the operations are conducted properly, according to processes, standards, and customer requirements
  • Organizes and optimizes the means and solutions necessary to meet the objectives
  • Evaluates operations performance against service level agreement in place and ensures corrective action plans are in place
  • Coordinates actions with partners/customers to optimize the performance level
  • Identifies the upcoming critical situations in order to anticipate actions
  • Continuously seeks to improve performance of operations, customer and employee satisfaction



REQUIREMENTS

  • At least 5 years experienced in Export Operation, Customer Service or Logistics & Supply Chain operation and Customs regulations background is preferred
  • Direct experience in team management
  • Strong leadership, empowering people and teams
  • Fluent in English (Autonomy / Efficient)
  • Strategic thinking, Logical & Analytical thinking, Problem solving and innovative skills
  • Able to work under high pressure and challenging situations