Key Responsibilities
Reporting Directly reporting to Region HR lead
Typical day to day responsibilities for this role will include:
Policies and Labour Compliance
- Strong knowledge of local labour regulations and laws to ensure 100% compliance.
- Create and update policies as per local labour law.
Thailand HR Support
- Be first point of contact for associate's day to day queries.
- Case management support, including note taking for Employee Relation cases, diary management for meetings, issuing relevant letters and ad hoc related activities.
- Absence management and support for long term sick cases.
- Involvement with training interventions and BU specific requirements.
- Conduct exit interviews and collate/communicate data trends as appropriate
Engagement
- Create and launch engagement programs to retain, develop and motivate associates to achieve their full potential with a high level of engagement.
- Arrange Townhalls, HR connects/surgeries, BU newsletters, BU and Corporate Induction
- Proactively suggest new ideas to engage our associates.
- Partner with wider HR team on the creation, launch and monitoring of Diversity and Inclusion programs across the business units in Thailand.
Performance / Career Development / Rewards
- Large involvement in cyclical activities such as goal setting, quarterly check-in's, year- end appraisals, promotions, bonuses and salary review cycles. This may include cutting and splitting spreadsheets, emailing reminders, chasing responses, provision of supporting documentation, attending progress/committee meetings, and working with the business, as required.
- Other ad hoc projects
Policies, Systems & Compliance:
- Collaborate with HR functions to service associate requests and interact with associates via calls and email communication regarding HR policies.
- Assist with HR projects as required.
- Assist associates with their queries in line with Thailand policy.
- Interpret and implement organizational Policies/Programs/Procedure
- Chase associates who may have defaulted on various tasks/training e.g. Amex defaulters
HR Surveys, Analytics & Reporting:
- Prepare, review, interpret and analyze employee survey data to provide information and reports to stakeholders. Make recommendations in the form of an action plan based on findings.
- Provide research support to HR lead and others
- Split spreadsheets for the management teams.
Shared Services:
- Partnership with the HRSS team, to supply relevant information
Required skills
- 5+ year hands-on experience in an HR role
- Strong Knowledge of functional human resources discipline, including HR Statutory Compliance, Grievance Handling, Talent Management.
- Knowledge of Labour laws and regulations relating to employee and labour relations and suitable consequence management
- High proficiency in Microsoft Excel, Word, Outlook, PowerPoint.
- Excellent English communication (verbal & written) skills & problem-solving ability required.
- Self-starter with strong organizational skills - ability to handle multiple tasks simultaneously, under time constraints and pressure.
