Job Description

Provide on-site assistance to the Contract Manufacturer (CM) and serve as the point of contact with remote teams at New Product Introduction (NPI) locations.
Deliver specialized knowledge in product operations and resolve issues escalated by the CM.
Ensure consistent achievement of product yield goals in line with specified benchmarks.
Drive process changes by coordinating Engineering Change Orders (ECOs), Manufacturer Change Orders (MCOs), and deviations with Product Engineers at NPI facilities.
Diagnose and resolve production challenges, supporting CM technicians in analyzing failures that impact cycle times and yield rates.
Collaborate with the NPI team in launching new products, including prototype and pilot production runs.
Conduct training for the CM team on new product assembly procedures and guarantee comprehensive documentation of work instructions.
Analyze and improve current manufacturing processes, working closely with internal teams and external third-party partners.

Requirements

Bachelor's degree or equivalent in Electrical or Manufacturing Engineering.
Over 7 years of experience in technology-driven industries, with a focus on digital, analog, and electromechanical systems.
Proven ability to work collaboratively and influence cross-functional teams as well as third-party Contract Manufacturers (CM).
Extensive experience in debugging and supporting digital, analog, and electromechanical systems.
Proficient in using testing tools like signal generators, spectrum analyzers, network analyzers, and power meters for debugging.
In-depth knowledge of PCBA assembly processes through to final box build.
Strong background in supporting contract manufacturing at both surface mount and box build levels.