Plant Quality Head // SCM Head

Plant Quality Head
Objective:

Develop and ensure Quality Management systems as per regulatory guidelines and quality standards within plant in order to ensure customer satisfaction and business sustainability.
Develop and sustain Quality culture across the plant.
Review product quality and implement robust CAPA for system and product Quality improvement.
Establish review mechanism to constantly upgrade and standardize the process.

Responsibilities:
Strategic and planning Functional Core

Review of customer quality complaints (includes complaint investigation, root cause analysis and identifying the CAPA).
Ensure closure of complaint in defined timelines with implementation of CAPA.
Review the implementation of CAPA for any non compliances to maintain the upkeep of the plant as per regulatory norms.
Ensure sustainability of QMS (Deviations, Change control, OOS and Incident reporting) with QRM.
Ensure timely batch release.
Ensure regulatory compliance, availability of valid Licences and certificates at the plant.
Ensure availability of customer specific certifications for the plant.
Handle customer audit independently at the plant and provide support for the team in facing the audit.
Provide support to the New Product development with QMS & QRM.
Manage escalations from Plant QA/RA and QC areas and take it to conclusion.
Responding on Time to relevant stakeholders.
Identify various Cost Optimization opportunities within the department and provide direction to the team on various Cost Optimization measures.
Periodic customer visits jointly with the Plant Head for developing customer relations and gathering customer feedback.
To establish customer complaint CAPA sustenance mechanism.

Internal process

Plant Quality monthly reports generation and circulation.
Review Quality data metrics jointly with the Plant Head, GQA and Global Plant QA QC Head and identify action plan for the same at the plant on a quarterly basis.
Review of APQR (Annual Product Quality Report), analyse OOT in APQR and impart action on the same.
Ensure closure of internal and external customer audit points.
Provide support to internal functions.
Support new vendor development process by RM/PM testing and evaluation.

People development

Provide opportunities for people for multitasking and building competent resources.
Develop second line.

SCM Head

Planning: Developing a strategy to maximize customer satisfaction while minimizing costs
Sourcing: Purchasing raw materials and supplies to meet demand
Production: Ensuring the company makes enough products to meet demand
Distribution: Delivering products to customers on time and within budget
Optimization: Streamlining processes to improve efficiency and reduce costs
Performance: Measuring performance against Key Performance Indicators (KPIs)
Communication: Working with suppliers, distributors, and other departments to ensure compliance with regulations and to negotiate business relationships
Risk management: Identifying risks and taking action to prevent or correct them
Cost management: Identifying cost drivers and initiating cost-saving measures
Reporting: Preparing and presenting regular reports on warehouse operations

Skills and knowledge that are helpful for an SCM Head include:

Qualifications:

Qualified candidates please contact K. Patsakorn 081-104-8993 Mon-Fri