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Restaurant Ops Manager - Buffet
Location | Thailand |
Discipline | Hospitality |
Job reference | BBBH54936_1742283421 |
Salary | THB70000.00 - THB80000.00 per month |
Job startdate |
Consultant email | [email protected] |
About the Role:
As the Restaurant Manager, you will be responsible for managing a high-volume, 300-400 seat restaurant, ensuring an outstanding dining experience for our guests. You will lead a dedicated team, maintain the highest standards of food quality and safety, and drive the restaurant's financial success.
Key Responsibilities:
- Oversee the daily operations and management of the restaurant, ensuring smooth and efficient service.
- Lead, train, and motivate a team, including recruitment, scheduling, and performance management.
- Maintain exceptional food quality, safety, and hygiene standards in compliance with company and regulatory requirements.
- Collaborate with the kitchen team to optimize buffet layout, inventory control, and timely replenishment of food items.
- Develop and implement strategies to achieve financial targets, including cost control and revenue maximization.
- Build and maintain strong relationships with customers, suppliers, and stakeholders.
- Handle customer complaints professionally and ensure high levels of customer satisfaction.
- Conduct regular inspections to ensure operational efficiency and adherence to standards.
Requirements:
- Thai nationality with fluency in English (Fluent in Chinese is a plus).
- 2-3 years of experience in managing a high-volume restaurant or cafeteria; five-star hotel background is preferred.
- Strong leadership, interpersonal, and communication skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Proven expertise in employee training, performance management, and team culture building.
- In-depth knowledge of food safety standards and buffet operations.
