Job Description: Sales Manager - Luxury Services
Position Title: Sales & Marketing Manager - Luxury Services
Key Responsibilities:
1. Lead Management and Client Engagement
- Develop and manage new leads, approaching potential clients with tailored marketing and privilege plans.
- Establish and maintain strong service relationships with existing clients to ensure high levels of satisfaction and retention.
- Communicate effectively with the operations team to ensure seamless execution of client projects.
- Collaborate with operations teams to implement and manage marketing campaigns, projects, and exhibitions effectively.
2. Opportunity Generation - Identify and pursue new business opportunities to expand the client base and increase revenue streams.
- Stay informed about industry trends and market conditions to identify potential areas for growth.
- Revenue Management:
- Ensure that sales targets are met in line with company expectations and revenue goals.
- Develop strategies to achieve and exceed sales targets while maintaining profitability.
3. Market Forecasting and Analysis - Forecast market trends, including competitor activities and customer insights, to inform strategic decision-making.
- Analyze market data and customer feedback to adjust sales strategies and tactics accordingly.
4. Financial Management - Oversee the P&L for assigned accounts, ensuring effective cost control and adherence to pricing strategies.
- Develop and implement pricing strategies to maximize profitability while remaining competitive.
5. Team Management - Lead, mentor, and coach the sales team to achieve individual and team sales targets.
- Foster a collaborative and high-performance environment within the team.
6. Client Visits and Relationship Building - Regularly visit clients as required to build and maintain strong business relationships.
- Represent the company at industry events, conferences, and meetings to enhance brand presence and network.
Qualifications: - Education: Bachelor's degree in a related field (e.g., Business Administration, Marketing, Hospitality Management).
- Minimum of 5 years in B2B sales management, with a proven track record in luxury services, top-tier horeca, media, or events agency sectors.
- Strong proficiency in English, with excellent written and verbal communication skills.
- Proven consultative selling skills with the ability to tailor solutions to client needs.
- Demonstrated experience in P&L management and developing pricing strategies.
- Ability to thrive in a fast-paced and dynamic environment.
- Willingness and ability to visit clients as needed to foster relationships and close deals.
Personal Attributes: - Strategic Thinker: Ability to develop and execute strategies to achieve sales goals and drive business growth.
- Relationship Builder: Skilled in developing strong relationships with clients and stakeholders.
- Proactive and Results-Oriented: Motivated by targets and driven to achieve and exceed goals.
- Adaptable: Comfortable working in a rapidly changing environment and able to manage multiple priorities.
Work Schedule: - Working Days: Monday to Friday
- Hours: 9:00 AM - 6:00 PM (On site)
