Responsbilities:
- Collaborate with clients and technical teams to identify business challenges and devise appropriate analytical solutions.
- Plan and design straightforward to moderately complex business processes and system enhancements.
- Provide recommendations to enhance and facilitate business operations.
- Employ various techniques such as workshops and interviews to gather business requirements; analyze and document intricate client requirements and processes; and communicate these needs to relevant stakeholders.
- Develop comprehensive test case scenarios for testing purposes; oversee the testing of business applications to ensure alignment with client requirements.
- Create business requirements documents and user stories to support necessary modifications.
- Potentially oversee and allocate work among other business analysts.
- Demonstrate proficiency in understanding systems and associated data to extract actionable insights, showcasing strong decision-making abilities.
- Assist in estimating timeframes for project-related tasks.
- Contribute to updating process and procedural documentation.
- Develop a foundational understanding of the technical development lifecycle for mobile applications or web portals.
- Support Quality Assurance (QA), User Acceptance Testing (UAT), and Release phases of projects by analyzing defects, maintaining changes, and more.
- Perform any additional tasks as assigned.
Requirements:
- At least 5 years of experience as a Business Analyst.
- A degree in Business, IT, or a related field.
- Previous experience in the insurance industry is essential (experience in Insurtech or health insurance is preferred).
- Possession of a health insurance-related domain certification from INS/LOMA or III is advantageous.
- Familiarity with business analysis concepts such as defining requirements, translating them into technical solutions, and using Agile methodologies to prioritize work into epics and sprints.
- Proficiency in business analysis skills, including facilitation, process documentation, requirements gathering, and user acceptance testing.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- Experience in an Agile and/or Scrum environment is mandatory.
- Basic understanding of generating process documentation, documenting system functionality, data integration, and workflow.
- Excellent written and verbal communication skills in English.
- Background in technical writing would be beneficial.
Why You'll Love Working Here
- Fully remote position
- Flexible leave policy
- International work environment
- Competitive compensation package
- Performance-based bonus
- Stock options available after 6 months
- Company activities and events
- Learning and development opportunities
- Remote work allowance
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