Responsibilities

Develop and implement strategies to drive sales and enhance brand visibility on Lazada, Shopee, and TikTok official stores.
Manage product listings, pricing, promotions, and content to ensure consistency, competitiveness, and alignment with brand standards.
Monitor sales performance, analyze KPIs, and execute action plans to achieve or exceed sales targets.
Collaborate with marketing teams to align e-commerce promotions with broader campaigns, leveraging platform advertising tools to increase traffic and conversions.
Ensure a seamless customer experience by promptly addressing inquiries, resolving complaints, and implementing initiatives to improve ratings and reviews.
Stay updated on market trends and conduct competitor analysis to identify growth opportunities and refine strategies.
Oversee e-commerce budgets to maximize ROI and ensure efficient resource allocation.

Qualifications:

Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
Proven experience managing e-commerce operations on third-party platforms (e.g., Lazada, Shopee, TikTok), preferably within the beauty or skincare industry.
Strong knowledge of marketplace dynamics, including platform-specific tools for promotions, advertising, and seller management.
Analytical mindset with proficiency in tools like Excel and platform dashboards for data analysis and reporting.
Excellent organizational and project management skills, with the ability to multitask and thrive in a fast-paced environment.
Strong communication and interpersonal skills to collaborate effectively with internal teams and external partners.
A passion for the skincare or beauty industry is highly desirable.