Scope of work
Requirements Gathering
- Collaborate with stakeholders to understand their needs and gather detailed business requirements.
Data Analysis
- Analyze data to identify trends, patterns, and insights that inform business decisions.
Process Modeling
- Develop and document business process models to illustrate current and future states.
Solution Development
- Propose and design technical and process solutions that meet business needs and objectives.
Implementation Support
- Work with IT and other departments to implement solutions and ensure they align with business goals.
Stakeholder Communication
- Communicate findings, recommendations, and project updates to stakeholders and executives.
Documentation
- Create detailed documentation of business requirements, processes, and solutions.
Quality Assurance
- Participate in testing and validating new systems and processes to meet business requirements.
Continuous Improvement
- Identify opportunities for process improvements and contribute to ongoing optimization efforts.
Skills
- Minimum of 2 years of experience as a Business Analyst or in a related role.
- Proficiency in using business analysis tools such as Microsoft Visio, JIRA, Confluence,Flow Chart andSwim Lane Diagram etc.
- Capable of communicating, reading, and writing in Chinese (Taiwanese and Mandarin) or English.
- Experience in project management methodologies such as Agile or Waterfall is a plus.
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools and techniques.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Experience with business process modeling and documentation tools.
Preferred Qualifications
- Experience in IT service provider for BFSI sector.
