Operations Head Technical Advisor

Our client is a prominent manufacturer in the luxury packaging sector, specializing in the creation of high-end rigid boxes for prestigious jewelry and watch brands.

Role Overview
This senior leadership position requires a highly experienced professional with a deep understanding of the luxury packaging industry, expertise in rigid box manufacturing processes, and a strong focus on continuous improvement. The ideal candidate will blend operational efficiency with technical proficiency to oversee operations and maintain strong customer relationships.

Key Responsibilities

Operational Excellence:

• Manage daily operations to ensure optimal efficiency and high-quality production.
• Lead efforts to streamline workflows, boost productivity, and reduce operational costs.
• Ensure that production timelines, budgets, and quality standards are consistently met.

Technical Advisory:

• Offer expert guidance on the maintenance and upgrading of machinery, tools, and technologies specific to luxury rigid box manufacturing.
• Identify and implement process enhancements that improve both product quality and operational performance.
• Stay current with industry trends and recommend innovative solutions or machinery updates.

Customer Engagement (Supporting the Sales Team):

• Act as a key point of contact for customers, addressing technical inquiries and ensuring their satisfaction.
• Collaborate with clients to understand their needs and translate them into actionable solutions.
• Cultivate strong relationships with existing clients and identify opportunities for business growth.

Team Leadership:

• Mentor and guide cross-functional teams to achieve organizational goals.
• Foster a culture of collaboration, accountability, and continuous improvement.

Strategic Planning:

• Work closely with senior leadership to create and implement operational strategies that align with overall business objectives.
• Analyze operational data to support decision-making and plan for future business needs.

Qualifications and Skills

• A background in mechanical engineering is preferred.
• 7-12 years of relevant experience in the luxury packaging industry, rigid box manufacturing is a plus
• Technical expertise in machinery and processes related to luxury packaging.
• Proficiency in MS Office tools.
• A proven history of driving process improvements and implementing technical solutions.
• Strong problem-solving, decision-making, and leadership capabilities.
• Excellent ability to engage with clients and maintain customer relationships.

What Our Client Offer

• Additional benefits including relocation assistance, transportation, and more for the right candidate.
• A unique opportunity to work with a leading company in the luxury packaging sector, delivering premium products to some of the world's most renowned brands