Responsibilities

Provide support for the company's business applications to users.
Provide first and second-level support for all application-related issues, including troubleshooting, diagnosing, and resolving incidents.
Monitor application performance and take proactive measures to prevent disruptions.
Collaborate with internal teams and external vendors to resolve technical issues and implement solutions.
Maintain documentation of support processes, procedures, and system configurations.
Assist in testing and deploying application updates and enhancements.
Conduct user training sessions and create user guides/documentation as needed.
Ensure compliance with IT policies, procedures, and best practices.
Any other function as assigned by Director of Admin. or superior.

Qualification

Thai Nationality
Bachelor's or master's degree in business administration, Accounting, Finance, Information System, Computer Engineering, or related field
1-3 years' experience on ERP system is required.
Knowledge ERP Microsoft Dynamic 365.
Knowledge Microsoft 365 Power plat form (Power App, Power Automate, Power BI)
Knowledge of accounting and production processes.
Strong problem-solving and analytical skills.
Good attitude with service-mind.
Good Communication skill.