Network Change Management Team Leader

Location กรุงเทพมหานคร
Discipline ไอทีและเทคโนโลยี
Job reference BBBH55894_1743478298
Salary Negotiable
Job startdate
Consultant email [email protected]
  • Manage staffs who support our IT Operation support service including consult, coaching and support training efforts
  • Support change management at the Operation level and Services level
  • Experience in applying a structured methodology, dispatch to suitable engineer and lead change management activities
  • Create WP/actionable deliverables for the core change management plans and complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Support communication efforts and Assess the change impact
  • Define and measure success metrics and monitor change progress, track and report issues to upper level
Qualifications:
  • Bachelor's degree of Computer Engineering, Computer Science or related field
  • Min. 5 years in managing network support operation team
  • A solid understanding of how people go through a change and the change process
  • In-depth understanding of Routing and Switching and communication protocols (mainly TCP/IP), routing protocols
  • Experience with and knowledge of ITIL, change management principles, methodologies and tools
  • Strong Technical experience with Cisco L2,L3 switch
  • Technical experience with Cisco Wireless Controllers and Aruba 7010 Wireless Controllers/ClearPass
  • Strong Technical experience with Next-Generation Firewall Palo-Alto, Fortinet, Cisco and Checkpoint
  • Hand-on experience with Load Balance/Fortigate, Proxy and Velocloud/Viptela SD WAN
  • Good communication in English language